Data Preferences and Tracking Policy
At Scroll-feed, we value your privacy and strive to provide a transparent and user-friendly experience when it comes to data preferences and tracking technologies. This document
outlines how we use various tools to enhance your learning journey, what rights you have over your data, and how you can manage your preferences effectively. Below, you'll find
detailed explanations of our practices, their purposes, and the choices available to you.
Why These Technologies Are Important
Tracking technologies, such as cookies and similar tools, are small data files or scripts that help us understand how you interact with our platform. Think of them as tiny
assistants working behind the scenes to ensure your experience is smooth, personalized, and efficient. These technologies collect information about your device, browsing behavior,
and preferences, which allows us to provide a better, more tailored learning experience.
Some tracking is absolutely necessary for our platform's core functions. For example, when you log in to your account, a cookie remembers your session so that you don’t have to sign
in repeatedly while navigating through courses. Similarly, these tools ensure that your progress in a course is saved, even if you close your browser or switch devices.
We also use analytical tools to measure how well our platform is performing. For instance, we monitor metrics like course completion rates, the time spent on specific modules, and
how users navigate our site. This data helps us identify what’s working well and where we can make improvements, such as streamlining navigation or adding more engaging content.
Functional tracking technologies play a key role in remembering your preferences, such as your language settings or the types of courses you like. This ensures that you don’t have
to reconfigure your settings every time you visit, making your experience more seamless. For example, if you prefer courses with subtitles, our system can remember this preference
and automatically apply it.
Personalization is another area where tracking shines. By analyzing your activity—like the courses you've enrolled in or the ones you've rated highly—we can recommend similar
content that aligns with your interests. This not only saves you time but also makes your learning experience more relevant and engaging.
Ultimately, the goal of using these technologies is to optimize your experience. In the context of online education, this means faster load times, intuitive navigation, and content
that feels tailored to your learning style. For example, a learner focused on coding might see suggestions for advanced programming courses, while a design enthusiast might be shown
tutorials on user interface design.
Restrictions
As a user, you have the right to control how your data is collected and used. These rights are protected by frameworks such as the General Data Protection Regulation (GDPR) and
similar laws in other regions. You can choose to accept, reject, or customize tracking preferences at any time, empowering you to decide how much data you share.
To manage your preferences in major browsers like Chrome, Firefox, or Safari, start by accessing the settings or preferences menu. Look for sections labeled "Privacy" or "Cookies,"
where you'll find options to block or delete cookies. For example, in Chrome, navigate to "Settings," then "Privacy and Security," and select "Cookies and Other Site Data" to adjust
your preferences.
We also provide a first-party preference center on our platform, allowing you to customize your tracking choices directly. By accessing this center, you can enable or disable
specific categories of tracking, such as analytics or functional cookies, without affecting the essential tools necessary for the site to function.
However, rejecting certain types of tracking may limit your experience. For instance, if you disable functional cookies, features like saved progress in courses or personalized
recommendations may not work. Similarly, rejecting analytical tools means we won’t be able to use your feedback to improve our services.
If privacy is a significant concern, there are alternative measures to consider. Tools like browser extensions or privacy-focused browsers can block unnecessary tracking while still
allowing essential functions to operate. These solutions offer a middle ground for users who prioritize privacy without sacrificing usability.
Ultimately, the choice is yours. We encourage you to weigh the benefits of data sharing—such as a more customized and efficient learning experience—against your privacy preferences.
By making informed decisions, you can strike a balance that works best for you.
Other Important Information
We retain data for different durations depending on its purpose. For instance, session data may be deleted after you log out, whereas course completion records are kept for several
years to allow you to access certificates or revisit past content. When data is no longer needed, we ensure it’s securely deleted or anonymized.
To protect your information, we employ both technical and organizational measures. This includes encryption of sensitive data, regular security audits, and strict access controls
for our systems. For example, only authorized personnel can access user data, and even then, access is limited to what’s necessary for their role.
The data we collect may sometimes be combined with other sources to improve your experience. For example, if you link your account to a third-party service like Google or Facebook,
we might use data from those platforms to streamline your login or provide more accurate recommendations.
We are fully committed to compliance with applicable regulations, including GDPR and the California Consumer Privacy Act (CCPA). This means you can trust that your data is handled
transparently, with options to access, modify, or delete your information as required by law.
Special safeguards are in place for sensitive user categories, such as younger learners. For instance, accounts for minors include additional protections, such as stricter data
collection limits and parental controls, ensuring a safe and secure learning environment.
Other Methods
In addition to cookies, we use technologies like web beacons and pixels. These are small, invisible images embedded in our site or emails that help us understand user behavior. For
example, a pixel in an email can tell us if you opened it, which helps us improve our communication strategies.
Local and session storage are also used to store information directly on your device. While session storage is temporary and disappears when you close your browser, local storage
can retain data like your progress in a course, ensuring a smoother experience when you return.
Device recognition technologies help us identify returning users, even if they’re on a different browser or device. This allows us to synchronize your preferences and progress
across platforms, making it easier for you to pick up where you left off.
Server-side methods are another tool we rely on. These involve storing and processing data on our servers rather than your device, which helps us maintain consistency and
reliability across different user sessions.
If you want more control over these technologies, many browsers offer tools to manage them. For example, you can inspect and clear local storage directly through your browser’s
developer tools, or use privacy extensions to block certain scripts.
Updates and Modifications
From time to time, we may update this policy to reflect changes in technology, regulations, or our services. For example, if we introduce a new personalization feature, we’ll revise
this document to explain how it works and what data it uses.
When updates occur, we’ll notify you through prominent methods, such as banners on our site or email updates. We aim to provide at least 30 days’ notice for significant changes,
giving you ample time to review and adjust your preferences if needed.
Version control is an important part of maintaining transparency. You’ll always be able to see the latest version of this policy, and if previous versions are available, we’ll
provide instructions for accessing them to track changes over time.
By continuing to use our platform after an update, you consent to the revised terms. However, you can always review the changes and choose to adjust your participation or
preferences as necessary.